OnSolve
Making risk intelligence, critical communications and incident response work as one product ecosystem.
Turning complexity
into connection.
I build product experiences—and the teams and systems that bring them to life. From the way people shop to the way organizations respond when it matters most.
Explore the work↓25+ years of design leadershipCommerce → Ecosystems → Design systemsVision through release
Different challenges.
A connected approach.
Making complex products coherent, with the craft to carry the vision into the details.
Five companies.
One connected
ecosystem.
I led the experience vision, built the design organization and shaped delivery across product, engineering and QA.
2021 ASTORSBest Security Orchestration,
Automation & ResponseOnSolve Control Center · Product recognition
Automation & ResponseOnSolve Control Center · Product recognition
Funko
Strategy and website and mobile application design approaches for a brand whose customers connect through the things they collect.
Leeds / PCNA
A unified commerce experience for promotional merchandise, with a custom logo and branding pipeline built into the customer journey.
Papa Murphy’s
Online ordering, pizza customization and checkout, shown through original product screens.
Honeywell
Research-led architecture and scalable templates for a global commerce catalog spanning markets, languages and currencies.
Microsoft / Xbox
Xbox @ ID, Project Spark, Launchworks and Windows Media Player: connected experiences for players, creators and software users.
ADP
Reusable foundations, adoption practices and guidance that connect a design system to the people who use it.
American Eagle Outfitters
Retail web and mobile commerce, with an early Facebook single sign-on integration that made social identity part of the buying journey.
Gonzaga University
A university portal connecting academics, services and everyday campus information.
Tourism New Zealand
An interactive Middle-earth campaign connecting storytelling with real travel destinations.
Set the direction.
Build the conditions.
Stay close to the craft.
Design leadership is more than a handoff. I connect discovery, architecture, interaction design, implementation and testing so that a shared vision survives the journey to release.
My leadership approach ↗Working with AI.
Think big, set the direction, and bring the right capabilities to the problem. That’s how I’ve always worked. AI expands what I can explore and accelerates what I can make. I bring the judgment—and own the result.
My approach to AI ↗Help people find their way.
Give them a reason to return.
Reduce the friction.
American Eagle’s retail journeys and early social sign-on connected shopping with easier account access.
Make complexity usable.
PCNA and Honeywell brought structure to broad catalogs, brands and personalized commerce.
Understand the audience.
Funko’s digital direction and Hagglezone’s interactive shopping explored engagement around people’s interests.